Canon imageCLASS C2100 Betriebsanweisung

www.lexmark.comMarkVision™ ProfessionalUser’s GuideAugust 2003Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,r

System requirements10MarkVision Professional for UNIX systemsMarkVision Professional for UNIX systems is available for all supported UNIX platforms t

How do I set up Printer Inventory?100• What is the lifetime page count of our printers? Enable printer inventory1 Select Printer Inventory from the A

How do I set up Job Statistics?101How do I set up Job Statistics?Enabling Job Statistics tells MarkVision Professional to collect information about e

What are the differences between the Application and the Web Client?102What are the differences between the Application and the Web Client? Differenc

How do I create a filter and apply it to a folder?103• When multiple devices are selected, and one or more of them do not support the current task, e

What is MarkVision Messenger?1043 From the value box, type in 90. Note: Some values (such as the 90 seconds in the previous example) must be manually

How do you create actions?105How do you create actions?The following steps are an example of how to create an Action in MarkVision Messenger. This sa

Where is the README file?106Messenger, and a description of each is in the Keyword Detail box, directly under the Keywords list. 11 Select the type o

How do I change the MarkVision Web Server port?107How do I change the MarkVision Web Server port? The port upon which the MarkVision Web Server respo

System requirements11Lexmark E321 Lexmark Optra Se plusLexmark E322 Lexmark Optra TLexmark E323 Lexmark Optra W810Lexmark Optra Lexmark T420Lexmark O

System requirements12Universal Printer Support (UPS)Brother HL-1470N Series NEC SuperScript 1800Brother HL-1650 / 1670N Series QMS Magicolor 2Brother

System requirements13HP LaserJet 9000 Series Xerox DocuPrint N2025HP Mopier 320 Xerox DocuPrint N2125IBM InfoPrint 20 Xerox DocuPrint N24IBM InfoPrin

Using MarkVision Professional142Using MarkVision ProfessionalInstalling MarkVision ProfessionalBefore you installBefore you install the MarkVision Se

Installing MarkVision Professional15• Windows Web package • Mac OS X Web package• UNIX Web package (Java runtime environment is required) When you ar

Installing MarkVision Professional16• Web site installationIf you chose the Web Installation Package option, the MarkVision Professional Web Installa

Installing MarkVision Professional174 Click Install Software to Local Host. The SD Install-Software Selection screen and Specify Source dialog appear

Installing MarkVision Professional1815 Click File, and then click Exit to return to the Software Management screen. 16 Enter the following in the com

Installing MarkVision Professional195 Install either all or individual MarkVision components:• To install all MarkVision components, issue the comman

2 Edition: August 2003The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATION

Installing MarkVision Professional20MarkVision Server/usr/mv_pro/bin (executable files)/usr/mv_pro/etc (configurable files)/usr/mv_pro/lib (archive/l

Installing MarkVision Professional21Therefore, the link can be created as follows:# /bin/ln -s /usr/local/java /usr/mvp_javaMvServiceThe /usr/mv_pro/

Installing MarkVision Professional22c Export the directory where you installed the MarkVIsion Professional UNIX Client. For example: /opt/lexmark/ or

Installing MarkVision Professional23After removing all the previously mentioned MarkVision packages (if one or more were installed), some directories

Installing MarkVision Professional24Removing the MarkVision Professional KDE:When removing the MarkVision Professional client package, you must manua

Getting started25For example, to appear to install MarkVision Professional in /disk2/lexmark, do the following:1 Create a directory in the location w

Getting started26• Configure MarkVision Professional to your specific needs• Locate and organize devices across your network • Establish a device man

Getting started27Accessing the MarkVision Web ClientSince the MarkVision Web Client is browser-based, you will need to open your browser and point it

Basics28For example, to start a MarkVision web client on a web server whose IP address is 190.168.112.21, point your browser to the following URL:htt

Basics29LayoutThe left pane of the MarkVision Professional window is typically used to select one or more devices. You can find the devices you want

Contents3ContentsChapter 1: Introduction to MarkVision Professional ... 6Introduction...

Basics30All Tasks listThe following table briefly describes the tasks available from the All Tasks list. Task FunctionAbout View the version informat

Basics31Drivers and Utilities (On the Web)Open the Lexmark driver and utilities Web page.E-mail Destinations Create and manage e-mail destinations fo

Basics32Job Timeout (Print Server)View or modify a device's job timeouts.LexLink View or modify the LexLink network settings.Map Place device ic

Basics33PCL View or modify a printer's PCL™ settings.Personal Settings Personalize MarkVision to fit the way you work.Picture of Printer Display

Basics34User's Guide Opens the MarkVision Professional User's Guide. User Accounts and User GroupsCreate or edit individual accounts or acc

Configuring MarkVision Professional353Configuring MarkVision ProfessionalAdding and removing devicesMarkVision Professional lets you search your netw

Adding and removing devices36value (public), enter the new community names in the appropriate field. The community names are case-sensitive.Note: Thi

Adding and removing devices374 MVP communicates with the devices included in the selected profile. To stop a discovery at any time, click Stop Discov

Adding and removing devices38• Number of retries to perform when a device does not respond: This specifies the number of attempted retries before an

Adding and removing devices39Adding devicesIn some situations you may want to discover some devices without creating a profile. In these situations y

Contents4Changing printer settings ... 58Printer statistics ...

Creating folders40Creating foldersFolders are a way of grouping devices by particular conditions, such as low toner, or by particular options, such a

Using filters41observe the effected devices. The effort needed by the MarkVision Server to continuously update and repopulate folders can dramaticall

Using filters42When multiple conditions are selected• Clicking the All conditions must be met radio button means that every device must meet every cr

Creating user accounts and user groups433 She clicks New to create another filter criterion, and then selects the following from the Parameter and Op

Creating user accounts and user groups44Create a new user account1 In the Accounts section of the users table, click Add. 2 Enter the account name an

Assigning user privileges45Create a user group1 In the Groups section of the users table, click Add. 2 Enter the group name.3 Select the user account

Assigning user privileges46Administrator privilegesIf you decide to create accounts in MarkVision, you are required to create an administrator accoun

Managing devices474Managing devices Creating custom viewsWith the Custom Views task, you can create multiple views that let you view only the printer

Creating custom tables48Creating custom tablesCustom Tables provide an easy interface with which to view device information. After it has been config

Using device policies49• Right-click the table to save your changes or reset to the default column and sort order. Note: These changes do not change

Contents5What is MarkVision Messenger?... 104How do you create actions?...

Scheduling tasks50Apply the device policySelect the Device Policies - Apply task. Select the printers you want to update with the new policy from the

Collecting information about print jobs51• Remove DevicesTo schedule a task:When you access the Scheduling task, the scheduling screen appears with a

Collecting information about print jobs52• What is the toner level in the printer(s)? Note: The statistical information derived from the Job Statisti

Gathering information about printers53Gathering information about printersYou can use MarkVision Professional to gather and store information about t

Managing plug-ins54The following table shows the path styles used for each type of database.Managing plug-insYou can download and install new MarkVis

Generic file download55• Install New When you click Install New, a dialog box appears that lets you select a plug-in from the directory to be install

Destination management56Destination managementMarkVision Professional’s destination management tasks provide the ability to more accurately manage th

Destination management57Editing destinations1 Select one of the four destination management tasks from the All Tasks menu, or select Settings → Desti

Changing printer settings58Changing printer settingsThe easiest method of changing printer settings is by selecting the item you want to change from

Checking printer status59Checking printer statusTo check printer status, you can select one of the following options from the View menu: • Status of

Introduction to MarkVision Professional61Introduction to MarkVision ProfessionalIntroductionMarkVisionTM Professional (MVP) is a Web-enabled device m

Viewing a print server's embedded web page60Using filters to automatically populate folders1 Select Folder Configuration from the All Tasks menu

Viewing all printers613 Your browser opens with an information page for that print server. You see a real-time view of the selected printer status. N

Monitoring printer supplies62located. Within that folder, you might create a sub folder for the city. Additional subfolders could contain printers gr

Moving the MarkVision Server63Moving the MarkVision ServerAs newer hardware becomes available, it may become necessary to move the MarkVision Profess

Moving the MarkVision Server64For Windows XP and Windows 2003 Server: 1 Go to Control Panel → Performance and Maintenance → Administrative Tools → Se

Finding the devices you want65Finding the devices you want There are numerous ways to find devices using MarkVision. You can search for one device us

Flashing print servers66Flashing print serversPeriodically, you may need to rewrite the flash memory inside one or more of your print servers. For ex

MarkVision Messenger675MarkVision MessengerMarkVision Messenger is a utility that lets you create Actions. An Action defines a command to execute whe

How does MarkVision Messenger work?68• The type of event your Action will monitor • The devices your Action will monitor • The type of command your A

How does MarkVision Messenger work?69Devices in a Specified FolderIf your Action will monitor only a specific folder, choose this option. For example

MarkVision components7• Display devices that meet predefined criteria (such as Toner Low) so you can fix problems before they affect user productivit

How does MarkVision Messenger work?70specify that your Action only respond when Tray 3 is removed from monitored printers. See Custom filters for mor

How does MarkVision Messenger work?71• Distribute Conditions:• And (Condition_1...Condition_n) • Or (Condition_1...Condition_n) • EventDataIs (key, v

How does MarkVision Messenger work?72IfThen(EventDataIs("state", "ACTIVE")) Distribute } In this example, And was used to build a

How do I use MarkVision Messenger?73How do I use MarkVision Messenger?Use MarkVision Messenger to create Actions that automatically perform printer a

How do I use MarkVision Messenger?74From the Description Information screen:1 Enter a unique name for you Action in the Name: field. 2 Enter a more d

How do I use MarkVision Messenger?75Step 5: Select specific events or folderDepending on the Event Type you have chosen, you must now tell MarkVision

How do I use MarkVision Messenger?76• Select All Devices on the MarkVision Server to monitor all devices, even ones added to the server later. • Sele

How do I use MarkVision Messenger?77Step 8: Compose the commandKeywords represent information about your Action, a device, or an event. You can pass

How do I use MarkVision Messenger?78To setup a Tivoli event serverTo execute this command, see Setting up the Tivoli event adapter.Step 9: Select a f

How do I use MarkVision Messenger?79Notes: • Click Tips for more information and sample scripts. • When you upload a script file, all information in

Terms used in this document8MarkVision MessengerMarkVision Messenger works with MarkVision Professional to provide technicians with e-mail notificati

How do I use MarkVision Messenger?80Enabling an Action1 From the MarkVision Messenger Home screen, select the Action you want to enable by clicking t

How do I use MarkVision Messenger?81Setting or changing user dataUser data identifies and provides more information about a specific device or set of

How do I use MarkVision Messenger?82Keeping a log of paper jamsYou can create an Action to keep a log of specific device events.For example, you may

How do I use MarkVision Messenger?83Let's say you created an Action to send an e-mail notification when a Load Paper or Envelope condition occur

How do I use MarkVision Messenger?845 In the text field, enter a script that only executes the command when the parameter is the paper tray you want

How do I use MarkVision Messenger?85automated ordering system to order toner for the printer, and allows time for the new toner to arrive and be inst

How do I use MarkVision Messenger?86Setting up the Tivoli event adapterThe Tivoli event adapter lets administrators monitor printer events accross a

Troubleshooting876Troubleshooting Problems with user accounts and account groupsError reading accountWhen you log in, MarkVision validates your accou

Problems with user accounts and account groups88Error reading passwordWhen you log in, MarkVision validates your account by requiring a user name and

Problems with network devices89Problems with network devicesMarkVision is unable to find a network device1 Make sure the printer is turned on and is

System requirements9MarkVision Server refers to a server that collects data from network-attached printers and provides information to MarkVision cli

Problems with network devices903 If you are using an INA: • Make sure the print server is properly installed and enabled. Print a setup page for the

Problems with MarkVision Messenger91No printer icon(s) appearWhen you log in to MarkVision and see: A message that indicates there was an error readi

Problems with actions92Administrator actions:• Verify that the user is using the correct URL address. • Restart the MarkVision Web Server service to

Problems with actions93Cannot enable an actionPossible cause:Another user has selected the action. User action:Try again later, or contact the user w

Problems with actions94• The wrong device is selected. • The wrong event is selected. • The selected device is not operating. • The MarkVision Web Se

Miscellaneous problems95User action:Contact your administrator. Administrator action:Restart the MarkVision Web Server service to verify that it is r

Miscellaneous problems96Administrator actions: • From the services control panel, verify that the MarkVision Server is running on the web server. If

Frequently Asked Questions977Frequently Asked QuestionsHow do I get to the server after installing?Accessing the MarkVision Professional Server with

How do I discover printers?98plug-in is provided and you are automatically prompted to install it the first time you run the MarkVision Web Client. H

Is IPX supported?99Is IPX supported?IPX management support IPX management support is only available for a MarkVision Server running on a Windows NT,