Canon PIXMA G4400 Bedienungsanleitung

G4000 seriesOnline ManualOverviewPrintingCopyingScanningFaxingFrequently Asked QuestionsEnglish

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Operation Panel(1) LCD (Liquid Crystal Display)Displays messages, menu items, and the operational status.(2) Back buttonReturns the LCD to the previou

(11) Menu buttonDisplays the Copy menu, Scan menu, or FAX menu screen.(12) Numeric buttonsUsed to enter numerical values such as the number of copies,

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer102

Confirming that the Power Is OnThe POWER lamp is lit when the printer is turned on.Even if the LCD is off, if the POWER lamp is lit, the printer is on

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The POWER lamp flashes and then remains lit.Confirmi

Important• When you unplug the power cord after turning off the printer, be sure to confirm that thePOWER lamp is off.Note•You can set the printer to

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

LCD and Operation PanelThe mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, faxmode, and setup menu scree

Select Scan contrast, press the OK button (D).Use the button (C) to change the contrast, then press the OK button (D).Network Status IndicationWir

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Entering Numbers, Letters, and SymbolsUse the Numeric buttons to enter or edit such information as unit name, a recipient's name for the director

List of Characters Assigned to Each Numeric ButtonFor Fax/Telephone Number, Name, Number of CopiesButtonLowercase mode(:a)Uppercase mode(:A)Numeric mo

pqrs PQRS 7tuv TUV 8wxyz WXYZ 9 0. @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~Switch the input mode.*2 &q

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileManaging the Printer Pow

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Specify this op

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK.In the Save Commonly Used Settings dialog box, click

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

Auto Power OffSpecify the time from the list. When this time lapses without any operations from the printer driveror the printer, the printer is turne

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

display and allows you to continue printing.To disable detection of paper setting mismatches, select this check box.Ink Drying Wait TimeYou can set th

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFax settingsPrint settingsLAN settingsDev.

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Setting Items on Operation PanelItems for PrinterFax settingsDev. user settingsWeb service setupECO settingsQuiet modeItems for Paper/PrintingPrint se

Fax settingsSelect this menu from Setup menu.Easy setupTEL no. registrationFAX user settingsAdv. FAX settingsAuto print settingsSecurity controlNote•

Note• This setting may not be available depending on the country or region of purchase.• TEL line auto select (China only)If you select ON, the teleph

• Adv. communication◦ ECM TXSelects whether to send faxes in Error Correction Mode (ECM).Transmission/Reception of Faxes Using ECM◦ ECM RXSelects whet

For details on the received fax stored in the printer's memory:Document Stored in Printer's Memory• Activity reportSelects whether to print

• Caller rejectionIf you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's IDmatches the condi

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

Print settingsSelect this menu from Device settings in Setup menu.• Prevent abrasionUse this setting only if the print surface becomes smudged.Importa

LAN settingsSelect this menu from Device settings in Setup menu.Wireless LANWireless DirectPrint LAN detailsCommon settingsWireless LAN• Wireless LAN

• Update SSID/PWUpdates the identifier (SSID) and password for Wireless Direct.• Change device nameChanges the printer's name displayed on a Wi-F

• Bonjour settingsSetting items for LAN using Bonjour for Mac OS.Enab./disab. BonjourSelecting Active allows you to use Bonjour to perform the network

Dev. user settingsSelect this menu from Device settings in Setup menu.• Date/time settingSets the current date and time.Setting Sender InformationImpo

• Language selectionChanges the language for LCD messages and menus.Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / No

Firmware updateSelect this menu from Device settings in Setup menu.You can update the firmware of the printer, check the firmware version, or perform

Feed settingsSelect this menu from Device settings in Setup menu.By registering the paper size and the media type loaded on the rear tray, you can pre

Reset settingSelect this menu from Device settings in Setup menu.Returns all settings you made to the printer back to the default. However, some data

2. Delete all the numbers and the letters by pressing the Back button.3. Press the OK button after deleting all the numbers and the letters.• ON is se

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

Ink notification set.Select this menu from Setup menu.• Ink notificationIf ON is selected, the message appears on the LCD when ink runs out.Refilling

Refilling Ink Tanks141

System informationSelect this menu from Setup menu.• Current versionDisplays the current firmware version.• Printer nameDisplays the printer name curr

ECO settingsThis setting allows you to turn on/off the printer automatically to save electricity.Turning on Printer AutomaticallyTurning off Printer A

Network ConnectionNetwork Connection Tips144

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4)

*2 The password is specified automatically when the printer is turned on for the first time.*3 "ZZZZZZ" represents last six digits of printe

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Signal Strength Signal strength 0 to 100 [%]TCP/IPv4 TCP/IPv4 EnableIP Address IP address XXX.XXX.XXX.XXXSubnet Mask Subnet mask XXX.XXX.XXX.XXXDefaul

Connection Connection status Active/InactiveSSID SSID Wireless Direct SSIDPassword Password Wireless Direct password (10 alphanumericcharacters)Channe

DNS Server Obtain DNS server address auto-maticallyAuto/ManualPrimary Server Primary server address XXX.XXX.XXX.XXXSecondary Server Secondary server a

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or wireless direct).• Fo

Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingCanceling Print JobsSet Rear Tray Paper Information After Lo

Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• You cannot

Important• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction ordamage to the printer, making the printer una

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Power supply AC 100-240 V, 50/60 HzPower consumption Printing (Copy): Approx. 13 WStandby (minimum): Approx. 1.1 W *1*2OFF: Approx. 0.3 W *1*1 USB con

Fax SpecificationsApplicable line Public Switched Telephone Network (PSTN)Communication mode Super G3, G3Data compressing system Black: MH, MR, MMRCol

Channel: 1-11 or 1-13* Frequency bandwidth and available channels differ depending on country orregion.Communication distance: Indoors 164 feet/50 m*

Other Supported OSSome functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS,Android, Windows RT,

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area164

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Standard sizes:• Letter• Legal• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Hagaki 2• 8"x10"(20x2

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear TrayPaper OutputTrayCanon Red Label Superior <WOP

Plain Paper (including recycled paper)*1 Approx. 100 sheets (10 sheets: Legal) Approx. 50sheets (10sheets: Legal)Envelopes 10 envelopes *3*1 Normal fe

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

Important• The print quality selections will differ depending on which print setting you select.6.Click OKThe printer will now print using these setti

Note• If the paper settings in the printer driver differ from the paper information registered on the printer, anerror may occur. For instructions on

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Setting the Number of Copies and Printing OrderThe procedure for specifying the number of copies and printing order is as follows:You can also set the

• Print from Last Page: /Collate: • Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be print

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

3. Check the paper sizeCheck the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that

When you are not satisfied with the result of borderless printing, reduce the amount of extension. Theextension amount decreases as the Amount of Exte

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Open the printer driver setup window2.Set scaled p

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Note• Selecting Scaled changes the printable area of the document.187

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number of pagesfrom the list.Page OrderTo change the pag

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

4. Set the number of image divisions and the pages to be printedIf necessary, click Specify..., specify the following settings in the Tiling/Poster Pr

In the settings preview on the left of the Page Setup tab, click the pages that do not need to beprinted.The pages that were clicked are deleted, and

Duplex PrintingThe procedure for printing data on both sides of one sheet of paper is as follows:You can also set duplex printing in Additional Featur

6. Complete the setupClick OK on the Page Setup tab.When you execute print, the document is first printed on one side of a sheet of paper. After one s

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope on the printer2. Open the printer driver set

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Open the printer driver setup window

For Print Quality, select High or Standard, according to your purpose.8. Click OKWhen you execute printing, the data will be printed onto the postcard

Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Trademarks and Licenses. . . .

Basic OperationPrinting Photos from a ComputerCopyingFaxing20

Related TopicsSpecifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting Contrast200

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorCanon IJ PreviewDeleting the Und

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

3. Set the Page Layout that you want, and then click OK to close the window.4. Without starting printing, close the Print dialog box.5. Open Word&apos

Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Preview Descrip

Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

2-on-1 PrintingPrints two pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pag

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A) and paper support extensi

Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify anyvertical and horizontal dimensions for the paper siz

Important• If you log on with a different user name, the settings that were set when this function was enabledare not reflected in the print settings.

setting is not applied when the printing profile is selected. Instead the printer prints with the printorientation specified with the application soft

Adjusting Color Balance Using Sample Patterns (Printer Driver)Adjusting BrightnessAdjusting IntensityAdjusting ContrastAdjusting Intensity/Contrast Us

Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

DraftThis setting is appropriate for test printing.CustomSelect this when you want to set the printing quality level individually.Set...Select Custom

Important• Certain print quality levels cannot be selected depending on the settings of Media Type.Note• The High, Standard, or Draft print quality mo

contrast.You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.Print a pattern for color adjustmentWhen

LargeCyan/Magenta/Yellow 19Intensity/Contrast 25SmallCyan/Magenta/Yellow 7Intensity/Contrast 9Color Variation Between InstancesSets the amount of colo

Adjusting Color Balance Using Sample Patterns (Printer Driver)Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)Specifying Color Corr

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

Rotate 180 degreesPrints the document by rotating it 180 degrees against the paper feed direction.The width of print area and the amount of extension

Specify...Opens the Page Layout Printing dialog box.Click this button to set details on page layout printing.Tiling/PosterThis function enables you to

Important• When the application software that you used to create the document has the same function, givepriority to the printer driver settings. Howe

Page BorderPrints a page border line around each document page.Check this check box to print the page border line.Tiling/Poster Printing dialog boxThi

Preview IconShows the settings made on the Booklet Printing dialog box.You can check what the document will look like when printed as a booklet.Margin

Disable the color profile setting of the application softwareChecking this check box disables information in the color profile that was set on the app

Prevention of Print Data LossYou can reduce the size of the print data that was created with the application software and then printthe data.Depending

Uncheck this check box to print the stamp over the document data. The printed data may be hiddenbehind the stamp.Note• You can use Print semitranspare

StyleSelects the font style for the stamp text string.SizeSelects the font size for the stamp text string.OutlineSelects a frame that encloses the sta

10.Click the folder (H) with photos you want to print.11.Click the photos (I) you want to print.For Windows:To select two or more photos at a time, cl

Note• Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Typeon the Stamp tab.Note• Click Defaults to set the stamp po

intensity. To print the background at the original bitmap intensity, move the slider to the rightmostposition.Note• Depending on the type of printer d

Maintenance tab DescriptionThe Maintenance tab allows you to perform printer maintenance or change the settings of the printer. CleaningPerforms print

System CleaningPerforms system cleaning.Execute this function if the status does not improve even after deep cleaning is performed.System Cleaning co

CleaningPerforms print head cleaning.Print head cleaning removes any blockage in the print head nozzles.Perform cleaning when printing becomes faint,

Quiet SettingsOpens the Quiet Settings dialog box.Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the p

Initial Check Items (System Cleaning)Before running System Cleaning, check that the printer power is on.Then check the following items:• When you ran

Initial Check Items (Nozzle Check)Before running Nozzle Check, check that the printer power is on.Then check the following item:• Is there ink remaini

Make sure the printer is on and then click OK to change the printer settings.Specify Enable to turn the printer on automatically when print data is se

Align heads manuallyUsually, the Print Head Alignment function on the Maintenance tab is set to automatic headalignment, but you can change it to manu

For Mac OS:Click OK when the confirmation message appears, then click Print.Note• My Image Garden lets you use images on your computer, such as photos

Changing the remaining ink level notification settingCleaning Inside the PrinterCleaning the Paper Feed RollersManaging the Printer PowerReducing the

Canon IJ Status Monitor ScreenThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the ima

OwnerOwner's name of the document being printed.Printing PagePage number of current page and the total page count.Display Print QueueThe print qu

Printer InformationAllows you check detailed information, such as the printer status, the print progress, andremaining ink levels.MaintenanceAllows yo

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.The

Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DevicePrinting from a Device Equipped with Win

Using Printer with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (conn

6. Select Switch WL Direct and then press the OK button.7. Select ON and then press the OK button.8. Select Done and then press the OK button.The Wire

• Depending on the device you are using, entering the password is required to connect adevice to the printer via wireless LAN. Enter the password spec

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings and then press the OK button.The Device settings screen is disp

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A) and paper support extension (B).2. Pull

Paper SettingsBy registering the paper size and the media type loaded on the rear tray, you can prevent the printer frommisprinting by displaying the

When the paper settings for printing or copying are different from the paperinformation registered to the printer:Ex:• Paper setting for printing or c

• For Mac OS:Paper Settings on the Printer Driver and the Printer (Media Type)Paper Settings on the Printer Driver and the Printer (Paper Size)CancelC

Making CopiesThis section describes the basic procedure to perform standard copying.1. Make sure that printer is turned on.2.Load paper.3.Press the CO

• If you load the original on the platen glass, you can add the copying job while printing.Adding the Copying Job (Reserve copy)Adding the Copying Job

Setting Items for CopyingYou can change the copy settings such as the page size, media type, and intensity.Press the Menu button, use the button to

Note• Some of setting items are not available depending on the country or region of purchase.• Media typeSelect the media type of the loaded paper.Ex:

Note• This setting item is displayed when standard copying is selected.257

Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityUsing Auto Scan Function BasicsIJ Scan Utility Screens259

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application for scanning documents, photos, and other items.Access all scanning funct

Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog Bo

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed from USB to network connection, set up thenetwork environment from IJ

Using Auto Scan FunctionAuto Scan allows for automatic detection of the item type.Important• The following types of items may not be scanned correctly

Scanning Multiple Documents at One Time from the ADF (AutoDocument Feeder)Place multiple documents on the ADF (Auto Document Feeder) and scan at one t

5.Select Select Source according to the documents to be scanned.To scan only the front side of each document, select Document (ADF/Platen) or Document

Click Document Scan Orientation Settings... to specify the orientation of the documents to bescanned. In the displayed dialog box, you can specify the

8. Follow the on-screen instructions to place the documents.Note•The screens for scanning with Orientation set to Portrait are used as examples in the

Note• To cancel the scan, click Cancel.• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog boxdisplayed by c

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings Dialog BoxSettings (Auto Scan) Dialog BoxSettings (Document Scan) Dialog BoxSettings (Photo

Note•To copy two or more documents continuously, load them in the ADF (Auto Document Feeder).Loading Documents in the ADF (Auto Document Feeder)11.Clo

IJ Scan Utility Main ScreenFollow the steps below to start IJ Scan Utility.Windows 10:From Start menu, select All apps > Canon Utilities > IJ Sc

CustomScans items with your favorite settings and saves the images to a computer. The item type can beautomatically detected.Scan/save settings and th

Settings Dialog BoxThe Settings dialog box has three tabs: (Scanning from a Computer), (Scanning from theOperation Panel), and (General Settings

Settings (Save to PC (Photo)) Dialog BoxImportant• When the Settings dialog box is displayed from My Image Garden, the (Scanning from theOperation P

Settings (Auto Scan) Dialog BoxClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialogbox.In the Settings (

• Items printed on thin white paper• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items t

Important• When the Settings dialog box is displayed from My Image Garden, this option does not appear.Data FormatAuto is selected. The following data

You can specify the application from the pull-down menu.Send to a folderSelect this when you also want to save the scanned images to a folder other th

Settings (Document Scan) Dialog BoxClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog box.In th

• Scanning documents: Document or Document (ADF/Platen)• Scanning magazines: Magazine• Scanning documents from the ADF (Auto Document Feeder): Documen

Important• Do not open the document cover until copying is complete.Note• Your printer is equipped with many other convenient copy features.Copying28

Important• Binding Side cannot be specified when scanning only the front side of each document.Image Processing SettingsClick (Plus) to set the foll

Important• This function is available only when scanning from the platen.Note• Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutte

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

JPEG Image QualityYou can specify the image quality of JPEG files.Important• This appears only when JPEG/Exif is selected in Data Format.Create a PDF

Attach to e-mailSelect this when you want to send e-mails with the scanned images attached.You can specify the e-mail client you want to start from th

Settings (Save to PC (Auto)) Dialog BoxClick Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Saveto PC (Au

Image Processing SettingsClick (Plus) to set the following.Apply recommended image correctionApplies suitable corrections automatically based on the

Important• The save format may differ depending on how you place the item.Refer to "Positioning Originals (Scanning from Computer)" for how

Note• To add an application or folder to the pull-down menu, select Add... from the pull-down menu, thenclick Add in the displayed Select Application

Settings (General Settings) Dialog BoxClick the (General Settings) tab to display the Settings (General Settings) dialog box.In the Settings (Genera

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the document WITH THE SIDE TO SCAN FACING UP.3.Adjust

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanning in Ad

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.293

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab298

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Safety. . . . . . . . . . .

5.Use the Numeric buttons (D) to enter the fax number.6.Press the Black button (E).Note• Many other convenient faxing features are available.Faxing30

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

Important• Be sure to see Gutter Shadow Correction for precautions and other information on using thisfunction.Color Pattern...Adjust the image's

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsRefilling Ink Tanks31

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

317

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes32

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsSetting Items for Scanning Using Operation PanelSetting

Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe

* The Scan standby screen for USB-connected computerIf you change the destination or scan settings, press the Menu button, then go to step 3.Go to ste

• A4 sized photos• Documents smaller than 5 inches x 7 inches (127 mm x 178 mm) such as a paperback with itsbackbone cut off• Originals on thin white

• If you load the original on the platen glass:◦ When you select JPEG or TIFF for Data format, the printer starts scanning and scanned datais forwarde

Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.Use the button to

• When 4"x6", 10x15, 5"x7", 13x18, or Auto scan(A) -Singl is selected, load the original on theplaten glass.• Some of setting item

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

• Connecting to an Internet TelephoneA. Digital Subscriber LineB. xDSL modem (splitter may not be built-in to the modem)C. Broadband router compatible

Note• When connecting to the xDSL line, select the same line type as you are subscribing to inTelephone line type.Setting Telephone Line Type• Connect

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Setting the Telephone Line Type Manually in ChinaThis section describes the procedure to set the telephone line type manually in China.1. Make sure th

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

• Network switch may not be available depending on the country or region of purchase.• Refer to Receiving Faxes for information on receiving faxes or

If you select ON, the printer automatically receives faxes after the external device rang a specifiedlength of time.You can specify the length of time

Setting the DRPD Ring Pattern (US and Canada only)If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telep

3. Slide the paper guides (E) to open them, and load the paper in the center of the rear trayWITH THE PRINT SIDE FACING UP.4.Slide the paper guides (E

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Press the Setup button.Th

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings, then press the OK button.4. Select Dev. user settings, then pr

9. Use the button to move the cursor under the desired position, use the Numeric buttons toenter the time (in 24-hour format) when summer time ends,

3.Press the OK button.Note• You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Nu

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone NumberResending Faxes (Redialing Busy Number)Setting Items for S

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

button:By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.6.Press the Color butt

• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsentdocuments stored in the printer's memory are

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

Note•Do not load sheets of paper higher than the load limit mark (H).After loading paper on the rear tray, the paper information registration screen f

Manual RedialingFollow the procedure below for manual redialing.1. Make sure that printer is turned on.2. Press the FAX button.The Fax standby screen

Setting Items for Sending FaxesIf you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specifythe settings of

• When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).The image quality (compression rate) is determined by

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

1. Select a fax/telephone number, then press the OK button.The fax/telephone number selected from the outgoing call logs is displayed.2.Check the fax/

If you select a name on From call log (IN) in step 9, the name may be already entered. If you do notchange the name, go to step 11.Note• You can enter

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

You can choose a recipient with the two methods. The method can be switched by pressing the button.• When Add to group is displayed on the LCD:Use the

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

11. Press the OK button to finalize registration.Note•To register another group, select an unregistered ID number and operate in the same procedure.•

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Note• This registration method may not be available depending on the country or region ofpurchase.◦ Direct entry is selected as the registration metho

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Registering Recipients Using Speed Dial Utility2 (Windows)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone direc

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Speed Dial Utility2 Dialog boxThe following items are on the Speed Dial Utility2 dialog box.1.Printer Name:Selects the printer for editing the telepho

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

3. Slide the paper guides (E) to open them, and load the envelopes in the center of the rear trayWITH THE ADDRESS SIDE FACING UP.The folded flap of th

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

1.Enter group name.2.Select a code you want to add to group dial, and then click Add >>.Note• You can only add the numbers that have already bee

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

2. Add or delete a member to/from group dial.To add a member:Select a code to add to group dial, and then click Add >>.To delete a member:Select

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Receiving FaxesReceiving FaxesChanging Paper SettingsSubstitute Reception in Printer's MemoryReceiving Faxes Using Useful Functions378

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving a FaxPrepare for

After loading paper on the rear tray, the paper information registration screen for the rear tray is displayedon the LCD.5.Press the OK button.6. Use

Substitute Reception in Printer's MemoryWhen TEL priority mode is selected:• When the call is a fax:The telephone will ring when a call incomes.P

• If Manual/auto switch of the advanced setting is set to ON, set RX start time to longerthan the time before the answering machine starts playing the

When DRPD or Network switch is selected:• When the call is a fax:The telephone will ring when a call incomes.The printer will receive the fax automati

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

Note• The * (asterisk) on the LCD indicates the current setting.• Page sizeSelect the page size from A4, Letter, LTR, or Legal.Note•Some of page sizes

Substitute Reception in Printer's MemoryThe printer prints the received fax automatically by default. And furthermore, the printer stores the rec

memory will be deleted in order from the earliest. As a result, you may not be able to see faxes eitherusing printed material or the printer's me

Sending Faxes from Computer (Windows)Sending a FAX (Fax Driver) BasicCreating an Address Book (Fax Driver)Edit or Remove a Recipient from an Address

Sending a FAX (Fax Driver)You can send faxes using the fax driver from applications that support document printing.Note• Only black and white transmis

6.Select a recipient from Recipient Name in the Select Recipient from Address Bookdialog box, then click Set as Recipient.The selected recipient is re

Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

• For details on valid characters, see "General Notes (Fax Driver)."• You can send faxes even if only the Fax Number is entered.• You can re

Creating an Address Book (Fax Driver)By using the address book, you can send a fax by simply specifying a recipient from it.You can register the recip

4.Select Contact in the New Entry dialog box, then click OK.Note• For faxing, you can only specify the Contact (one recipient). You cannot specify a D

6.Enter the fax number on the Home or Work tab, then click OK.An individual recipient (Contact) is registered in the address book.Note• You can also r

2. Click the View tab of the Folder Options dialog box, select Show hidden files andfolders in Advanced settings, then click OK.3. From the Start menu

Edit or Remove a Recipient from an Address Book (Fax Driver)You can change the recipients' names, fax numbers and other information, or delete re

Removing Recipients from an address book1.Open the print settings dialog box of the fax driver.2.Click Address Book... in the displayed dialog box.3.

4.When a confirmation message is displayed, click Yes.397

Search for a Recipient in an Address Book (Fax Driver)You can search for recipients registered in the address book by name.1. Open the document you wa

5. Enter the name of the recipient you want to search for in Search by Recipient in theSelect Recipient from Address Book dialog box.If the entered na

Ink notification set.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Sys

Where to Load OriginalsThe printer has two positions to load originals: platen glass and ADF (Auto Document Feeder).Select the position to load the or

Cannot Send Faxes from ComputerCheck 1 Is the power turned on?You cannot send faxes if the power is turned off. Press the ON button to turn the power

Note•For details on how to change the recipients registered in the address book, see "Edit or Remove aRecipient from an Address Book (Fax Driver)

How to Open the Setting Screen of the Fax DriverThe following explains how to display the print settings dialog box or the Properties dialog box of th

2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) andselect Properties.403

General Notes (Fax Driver)This fax driver is subject to the following restrictions.Keep the following points in mind when using the fax driver.• The f

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownFor other questions about network, click here.Prin

Paper Does Not Feed Properly/"No Paper" ErrorPrint Results Are UnsatisfactoryScanning Problems (Windows)Scanning Problems (Mac OS)Scan Resul

Scanning Problems (Mac OS)Faxing ProblemsMechanical ProblemsInstallation and Download ProblemsErrors and MessagesIf You Cannot Solve a ProblemRepairin

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Checking Wireless Router SSID for Smartphone/TabletSetting Up Using Smartphone/TabletCannot Print/Scan from Smartphone/TabletDownloading Canon PRINT I

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Important•

Connecting the Printer to a NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConn

TroubleshootingSee Network Settings and Common Problems for troubleshooting on network connection.Notice/RestrictionSee below for details.• Restrictio

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems414

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen glass.1. Make sure that any orig

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

For more on the wireless router, refer to the instruction manual supplied with the wireless router orcontact its manufacturer.After taking measures ab

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

◦ If the Connection failed. screen appears:1. Click Next.2. Click Next on displayed screen.3. Click Back to Top on Select Printer screen.4. Click Exit

Cannot Find Printer while Using Wireless LANNote• This section describes the troubleshooting when using the computer.For the troubleshooting when usin

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To check the current network settings of the printer, print out the network setting information.Printing Network SettingsIf the printer network settin

• For Windows:Use the Setup CD-ROM or follow the instructions on the Canon website.• For Mac OS:Follow the instructions on the Canon website.• Positio

containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due toa wall, place the printer and the computer

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

• Using WEPThe key length, key format, key to use (one of 1 to 4), and authentication method must be the samefor the wireless router, the printer, and

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer

Other Network ProblemsChecking Network InformationRestoring to Factory DefaultsMessage Appears on Computer During SetupPackets Are Sent Constantly (Wi

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Scanning from Computer (Mac OS)Loading the Original to Be Aligned with the Alignment Mark ( )Place the original WITH THE SIDE TO SCAN FACING DOWN on t

1. Select System Preferences from Apple menu, and then click Network.2. Make sure network interface used by computer is selected, and then click Advan

"XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 t

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Printing ProblemsPrinting Does Not StartNo Ink Comes OutInk Runs Out FastPrint Results Are UnsatisfactoryPaper Does Not Feed Properly/"No Paper&q

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The POWER lamp flashes while the printer is i

Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Is your printer's printer driver is selected when printing?Th

No Ink Comes OutCheck1 Check the remaining ink level.Checking Ink StatusCheck2 Are the print head nozzles clogged?Print the nozzle check pattern to de

If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon servicecenter to request a repair.Important•Do not tilt

Ink Runs Out FastAfter you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer.Ink may seem to run out fa

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Loading Two or More OriginalsPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.4 inch (1 cm) or more spacebetween the edges (diagonally s

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Back of Paper Is SmudgedUneven or Streaked Colors452

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong453

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

For Windows:Cleaning the Print Heads For Mac OS:Cleaning the Print Heads◦ From operation panel:Performing System CleaningIf the problem is not reso

Check4 When using paper with one printable surface, make sure paper is loaded withprintable side facing up.Printing on the wrong side of such paper ma

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Important• Do not tilt the printer when moving it since the ink may leak out.• When transporting the printer for repairing it, see Repairing Your Prin

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Supported Originalsplaten glassItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

◦ For Mac OS:In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paperabrasion check box, and then click Apply

Note•Cleaning the paper feed roller abrades it, so do this only when necessary.Check9 Is inside of printer dirty?During duplex printing, ink may stain

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Windows)Scanning ProblemsIJ Scan Utility Error MessagesScanGear (Scanner Driver) Error Messages465

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start466

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone Problems469

• Carbon paper or carbon-backed paper• Surface treated paper• Onion skin or thin paper• Photo or thick paper47

Problems Sending FaxesCannot Send a FaxErrors Often Occur When You Send a Fax470

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.Fax settingsCheck6 Is fax number registered

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If the telephone line or connection is poor, reducing the tra

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxQuality of Received Fax is Poor474

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to turn t

If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will notbe printed and will be stored i

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Telephone ProblemsCannot DialTelephone Disconnects During a Call478

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

Refilling Ink TanksRefilling Ink TanksChecking Ink Status48

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBLCD Shows Wrong Langua

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP DriversUpdating MP Drivers in Network Environment (Windows)486

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near thelower limit line

Errors and MessagesAn Error OccursMessage Appears490

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

For details on how to resolve errors, see List of Support Code for Error.Note• For details on how to resolve errors without Support Codes, see Message

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

• In Windows 10, right-click Start button and select Device Manager.• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Setting the Pri

Important•Do not touch tubes or other parts inside the printer.3.Open ink tank cover.To refill the black ink tank, open the left ink tank cover (C).To

List of Support Code for ErrorSupport code appears on the LCD and on your computer screen when errors occur.A "support code" is an error num

6940 6941 6942 6943 6944 69456946 • 9000 to 9ZZZ9500 • A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed in paper output slot or in rear tray.What to DoRemove the jammed paper following the instructions below.Important• The printe

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

3. Check if jammed paper is under cartridge holder.If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or le

5.Slowly pull out paper, so as not to tear it.6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may rema

7.Close scanning unit / cover gently.All jobs in the print queue are canceled. Redo the printing.Note• When reloading the paper, make sure you are usi

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan

1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i

1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r

1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and follow the instructions below.• Make sure the pri

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure cartridge holder motion is not

Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the

5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the printer and unplug

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i

If remaining ink level notification function is enabledResetting the remaining ink level count when a remaining ink error occursIf the remaining ink l

4. Use the button to select Yes or No and then press the OK button.5. For C ink, M ink, and Y ink, perform the same operation as BK ink.The remainin

• If you reset the remaining ink level count for all colors:1. Make sure that printer is turned on.2. Press the Setup button.3. Select Ink notificatio

• For Windows:Changing the remaining ink level notification setting• For Mac OS:Changing the remaining ink level notification settingNotes on ink bott

Checking Ink StatusCheck ink status with the ink tank indicator on the front of the printer.When ink reaches the upper limit line (A), ink is full.Whe

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315Network Scan Settings. .

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Cleaning the Print Heads• For Mac OS:Cleaning the Print HeadsAfter cleaning the print head, print and examine the nozzle check pattern: Step1If the

Adjusting Print Head Position63

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in patte

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the

Substitute Reception in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385Sendin

7. Close the document cover gently, then press the Black or Color button.The printer starts scanning the print head alignment sheet, and the print hea

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

The paper cleans the inside of the printer as it feeds through the printer.Check the folded parts of the ejected paper. If they are smudged with ink,

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyLCD and Operation Pan

Transporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications76

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)77

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always

Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438Che

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a

A plug and jack used to connect this equipment to the premises wiring and telephone network mustcomply with the applicable FCC Part 68 rules and requi

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment andmeets RSS-102 of the IC radio frequency (RF) Ex

Please note when you connect an extension phone to this device, if you use an extension phone whichhas features such as "last number redial"

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Cannot Install MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487Up

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Main Components and Their UseMain ComponentsPower SupplyLCD and Operation PanelEntering Numbers, Letters, and Symbols94

Main ComponentsFront ViewRear ViewInside ViewOperation Panel95

Front View(1) ADF (Auto Document Feeder)Load a document here. The documents loaded in the document tray are scanned automatically onesheet at a time.L

(10) document output slotDocuments scanned from the ADF are delivered here.(11) document coverOpen to load an original on the platen glass.(12) paper

Rear View(1) USB portPlug in the USB cable to connect the printer with a computer.(2) external device jackConnect an external device such as telephone

Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3