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When You Have Trouble Printing
7-2
Troubleshooting
7
When You Have Trouble Printing
If your printer is unable to print or you have problems with the printer or print quality,
use this map to find the appropriate page for help.
The USB class driver is not successfully
installed
(See "Installation Problem," on p.7-37.)
Running out of toner
(See "Replacing the Toner Cartridges," on
p.5-2.)
The printer is not connected with a
computer
(See "Connecting to a Computer," on p.1-12.)
The Alarm lamp is on or blinking
(See "Alarm Lamp," on p.7-3.)
Follow the messages displayed
in the Printer Status Window to
handle with the error
(See
"Using the Printer Status Window,"
on p.4-75.)
The power cord is disconnected
(See "Connecting the Power Cord," on p.1-8.)
The power switch is turned OFF
(See "Turning the Printer ON/OFF," on p.1-10.)
The printer is installed in an
adverse environment
(See the
Getting Started Guide
.)
Other problems
(See "Print Quality Problems," on
p.7-27.)
The printer driver is not successfully
installed
(See
"Uninstalling the CAPT Software," on p.3-69.)
Toner density is set too light
(See "Using the Printing Options," on
p.4-17.)
Printer Does
Not Print
Deterioration in
Print Quality
Printer Status Window
Displays an
Error Message
Yes
No
- User's Guide 1
- LBP-2410 2
- Laser Printer 2
- Manuals for the Printer 3
- How This Manual Is Organized 4
- Contents 5
- Chapter 4 Printing a Document 7
- Chapter 5 Routine Maintenance 9
- Chapter 6 Optional Equipment 9
- Chapter 7 Troubleshooting 10
- Chapter 8 Appendix 10
- How To Use This Manual 11
- Displays Used in This Manual 12
- Legal Notices 13
- Trademarks 15
- Copyright 16
- Disclaimers 16
- Use of Images 17
- Installation 18
- Power Supply 19
- Handling 20
- Maintenance and Inspections 21
- Consumables 22
- Features and Benefits 25
- ■ User-Friendly Color Control 26
- Parts and Their Functions 27
- Rear View 28
- Connecting the Power Cord 31
- Turning the Printer ON/OFF 33
- Turning the Printer OFF 34
- Connecting to a Computer 35
- Using a LAN Cable 36
- ■ Type of LAN cable 37
- ■ Network Environment 37
- Load and Output of the Paper 40
- Paper Requirements 41
- Paper Type 42
- ■ Transparency 43
- ■ Envelope 43
- Printable Area 44
- Paper You Cannot Use 45
- Storing Paper 46
- Storing Color Print Paper 46
- Paper Source 47
- Selecting the Paper Source 48
- Output paper 51
- Switching Output Tray 52
- Switching to the output tray 53
- Open the multi-purpose tray 54
- Pull out the auxiliary tray 54
- Close the multi-purpose tray 56
- Tray] for [Paper Source] 61
- Printing Transparencies 62
- Printing Envelopes 69
- Pull out the paper cassette 78
- Setting Up the Printing 86
- Environment 86
- Introduction 87
- ■ USB-related Driver 88
- Windows 98/Me 94
- Click [Finish] 100
- Printer] icon 100
- Click [Next] 100
- Click [Have Disk] 101
- Installing the CAPT Software 102
- For Windows 2000 104
- Click [Driver Install] 105
- Installing with Plug and Play 109
- For Windows XP 119
- Log on as an Administrator 127
- Click [Add a printer] 127
- [D:\English\Win2K_XP] 130
- After Completing Installation 133
- ■ For Windows XP: 134
- Printing a Test Page 135
- When Installation Fails 138
- Serial Bus controllers] 139
- Click [Close] 140
- Windows 140
- Function on a Network 141
- Setting the Print Server 142
- Windows 2000/XP 146
- Installation on the Client 149
- Printer] 150
- Download Installation 152
- LASER SHOT LBP-2410] icon 153
- • Help files 154
- • Printer Status Window 154
- • Control Panels 154
- • Other applications 154
- Click [Delete] 155
- Click [Yes] 155
- Click [Exit] 155
- Printing a Document 156
- Printing from an Application 157
- Click [OK] 159
- Canceling a Print Job 160
- Specifying the Print Options 161
- For Windows 2000/XP 164
- Application 165
- Using the Printing Options 172
- [Page Setup] Sheet 173
- ■ Output Size 174
- ■ Copies 174
- ■ Orientation 174
- ■ Page Layout (➞ p. 4-45) 175
- ■ Watermark (➞ p. 4-50) 175
- ■ Edit Watermark (➞ p. 4-51) 176
- ■ Layout Options (➞ p. 4-55) 176
- [Finishing] Sheet 177
- [Paper Source] Sheet 178
- [Quality] Sheet 179
- ■ Details (➞ p. 4-60) 180
- ■ Color Mode (➞ p. 4-62) 180
- ■ Color Settings (➞ p. 4-63) 180
- [General] Sheet 182
- [Details] Sheet 182
- [Color Management] Sheet 183
- [Sharing] Sheet 183
- [Configuration] Sheet 184
- ■ Gutter (➞ p. 4-56) 190
- ■ Finishing 190
- [Ports] Sheet 195
- [Advanced] Sheet 196
- [Security] Sheet 197
- [Device Settings] Sheet 197
- [Profile] Sheet 198
- ■ Allow Profile Selection 200
- ■ Allow Setting Edition 200
- Scaling Print Output 201
- Scaling a Document Manually 203
- Poster Printing 204
- Watermark Printing 205
- Editing Watermarks 206
- ■ Windows 98/Me 208
- Specifying the Print Quality 215
- Specifying Color 217
- Specifying Profiles 221
- Adding a Profile 222
- Editing / Deleting Profile 224
- Editing Print Jobs 225
- Click [OK] or [Print] 226
- Settings 227
- Viewing the Printer Settings 228
- Printer Status Window 230
- Setting Preferences 232
- Register Paper Size Menu 234
- Consumables/Counters Menu 235
- Utility Menu 235
- Routine Maintenance 238
- When a Message Appears 239
- Replacing the Toner Cartridge 242
- , then back and forth b 245
- Remove the protective cover 245
- Close the upper cover 248
- Illuminate 249
- Protective cover 249
- Storing Toner Cartridges 251
- Replacing the Drum Cartridge 252
- Open the upper cover 255
- Storing a Drum Cartridge 263
- Printer Status Window) 265
- [Calibration] 265
- Cleaning the Fusing Roller 266
- Cleaning the Printer 270
- Moving the Printer 272
- Handling the Printer 278
- Temperature: from 0 to 35 279
- Optional Equipment 280
- Installation Space 282
- Connector 283
- (http://www.axis.com/) 289
- Preparing Cables 290
- Installing the Network Board 291
- Removing the Network Board 295
- Troubleshooting 298
- Getting Started Guide 299
- Alarm Lamp 300
- Paper Jams 301
- Paper Jam Inside the Printer 303
- ● Remove the jammed paper 304
- Paper Jam Behind the Printer 310
- Remove the jammed paper 318
- Service Call 322
- Status Window 323
- Contact your Canon dealer 323
- Print Quality Problems 324
- When Nothing is Printed 333
- Installation Problems 334
- Miscellaneous Problems 335
- Appendix 336
- Specifications 337
- Software Specifications 339
- Dimensions of Each Part 340
- About Color Printing 341
- Color bar 342
- Mechanism of Color Printing 343
- Operations 344
- NetSpot Device Installer 346
- NetSpot Console 347
- ■ Client 348
- Installing NetSpot Console 349
- Starting NetSpot Console 349
- Using NetSpot Console 350
- Uninstalling NetSpot Console 350
- Numerics 351
- Location of the Serial Number 356
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