Be sure to read this Operation Guidebefore using the network camera.Mobile Camera ViewerOperation GuideHow to Read This ManualThis manual contains ins
10Digital ZoomWhen a digital zoom range is available, the scroll bar for zooming will appear as follows.(i) Digital zoom rangeThe higher the zoom rati
11Note● You can also operate the camera with the PTZ control panel (P. 17).● If the video is not displayed, tap the video display area to try reconne
12●Drag to MoveIn the video display area, swipe in the direction you would like to change the camera angle. An arrow will appear and the camera angle
13● Double-tapping while viewing magnified video cancels magnified display.● will appear in the upper part of the video display area while viewing ma
14(3) Recording Started/Stopped button (P. 16)Starts or stops recording.(4) PTZ Control button (P. 17)Displays the PTZ Control panel.(5) Control/Relea
15(1) Preset buttonCamera settings, such as the camera angle or exposure, are changed to presets registered in advance.(2) Home Position buttonCamera
16(3) Recording Started/Stopped buttonTap the button to start recording to the memory card. Tap again to stop recording.Note● When there is 20 MB or l
17(4) PTZ Control buttonDisplays the PTZ Control panel.(i) Scroll Bar buttonDisplays/hides scroll bars in the video display area for controlling pan,
18(iii) Pan/Tilt control buttonTouch and hold to pan in that direction. Release your finger to stop.Touch and hold to tilt in that direction. Re
19(5) Control/Release buttonTap to obtain control. Tap again to release control.NoteThe camera cannot be controlled by multiple users simultaneously.
2Table of ContentsAbout Mobile Camera Viewer ...3Operating Environment ... 3Trademarks ...
20(7) Settings buttonAllows you to configure preset, incoming video size, and maximum frame rate settings.●Preset SettingsYou can register current cam
21[Register Preset]Select a preset number from [Register to], select [Registered Content], enter a preset name, and then tap [Register].NoteIf you sel
22[Delete Preset]Select a preset to delete and then tap [Delete].●Incoming Video SettingsSelect whether to receive digital PTZ cropped video and selec
23●Maximum Frame Rate SettingsYou can set a maximum frame rate for video received from the camera.
24(8) Control for Admin buttonAllows you to configure focus, exposure, Clear IR Mode, day/night, and external device output settings.●Focus[Auto]Autom
25[Manual]Tapping the button automatically adjusts the focus once, and then switches to the manual mode.You can touch and hold the (Far) and (Ne
26NoteThis cannot be configured when [Settings Page] > [Camera] > [Initial Settings] > [Exposure] is set to [Manual] or [Smart Shade Control]
27[Day Mode]Color video can be viewed in the normal mode.[Night Mode]Video is shown in black and white, due to the disabling of the infrared filter.No
28(9) Snapshot buttonCaptures the image in the video display area, and saves the still image to the device.Snapshotpanel
29●Saving a Snapshot●Closing the Snapshot PanelTap .
3About Mobile Camera ViewerMobile Camera Viewer is a viewer for Canon network cameras that runs on mobile devices.Note that some functions may not be
30TroubleshootingCannot connect to camera● Check to make sure the user name and password are correct.● Check to make sure upper-case letters have not
31Viewer disconnects● If the video is not displayed, tap the video display area to try reconnecting to the camera.● Connections from authorized users
BIE-7099-004 © CANON INC. 2018Display is slow● The display may be slow for approximately the first minute using an SSL connection.
4Connecting to the CameraUse the device’s web browser to connect to the camera and launch Mobile Camera Viewer.1 Launch browser and enter the camera’s
5Note● The following authentication dialog box appears when the camera’s [Settings Page] > [Basic] > [Viewer] > [Default Page] is set to [Dis
6● If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displaye
7Main Screen(1) Video Display AreaDisplays video received from the camera.(2) Information barDisplays information, warnings, and error messages.(3) Co
8NoteThe Mobile Camera Viewer’s video cannot rotate even when the camera’s [Settings Page] > [Basic] > [Viewer] > [Rotate Video Display] is s
9Operating the CameraCamera control privileges are required to operate the camera. You have camera control privileges when [Release] is displayed. Whe
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