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7-2
Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take
the appropriate action for the event.
*1 See “Disk Space Management (Important)” (P. 7-4).
Storage Server Health Check
Event Type Message Event Explanation Corresponding Action
Low disk space
notification*
1
Warning: Low disk space Occurs when the free disk space
becomes less than the specified
valued, or the disk usage becomes
greater than the specified value. Data
may be deleted before the specified
number of storage days has elapsed.
Check the recording mode
settings (P. 5-4).
Starts/stops file deletion
due to low disk space *
1
Warning: Files deleted due to low
disk space
Occurs when the free disk space
becomes less than the threshold, or
the disk usage becomes greater than
the threshold.
Pauses/resumes
recording due to low disk
space *
1
Recording Suspended
(Low Disk Space (<drive name>)
Occurs when the free disk space
becomes less than the limit level, or
the disk usage becomes greater than
the limit level.
Error connecting to the
camera
Error: Cannot Connect to
Camera
Occurs on an error when connecting
to the camera.
Check the network connection.
Error connecting to the
Storage Server
Error: Cannot Connect to the
Storage Server
Occurs on an error when connecting
to the Storage Server registered with
the Storage Server Group.
Check the network status.
Error connecting to the
Storage Server Group
Error: Cannot Connect to the
Storage Server Group
Occurs on an error when connecting
to the Storage Server Group.
Check the network status.
Change in the recording
frame rate
Recording Frame Rate reduced
due to high load issues
Indicates that the recording frame
rate has been changed due to
increased server load.
Check the recording mode
settings (P. 5-4).
- Administrator’s Manual 1
- Request to Customers 2
- About Third Party Software 3
- About the Manuals 4
- Features 5
- Setup Flow 6
- Contents 8
- Chapter 4 Viewer Settings 9
- Chapter 8 Backup 10
- Chapter 9 Troubleshooting 10
- Introduction 13
- Operating Environment 14
- Important 15
- About Licenses 16
- Supported Cameras 16
- System Configuration Example 18
- System Design 19
- Chapter 2 23
- Installation 24
- Settings After Installation 26
- Security Level Setting 27
- Warning When Viewer Starts 27
- Storage Server Settings 29
- Start the Viewer 31
- [Continue]) 32
- Dialog Box 33
- Configure a Storage Server 34
- Add a Camera 36
- Search For and Add Cameras 37
- Edit Camera Information 38
- Remove a Camera 39
- Add a User 40
- Change the User Information 41
- Remove a User 42
- Viewer Settings 43
- Flow for Viewer Settings 44
- Configure the Viewer 45
- Configure the Camera 47
- Configure the Video Window 48
- Display on the Full Screen 49
- Adjust the Image 50
- Adjust the Focus and Speed 52
- Configure External Outputs 52
- Create a Layout 53
- Place a Video Window 53
- Save the Layout 54
- Switch Between Layouts 54
- Organize Layouts 54
- Setting a Recording 57
- Schedule 57
- Set a Weekly Schedule 59
- Configure the Recording Mode 60
- Save the Recording Schedule 61
- Edit a Recording Schedule 62
- Day-to-Day Operations 63
- Flow of Operations 64
- Viewer Features 65
- View Recorded Images 66
- Search for a Recording 67
- Play a Recording 68
- Save Part of a Recording 69
- Operate the Camera 70
- Position 71
- Panorama Image 72
- Play Back Audio 72
- Silence Detection Settings 73
- Check Events 74
- Play Back an Event 75
- Operation and 77
- Management 77
- Storage Server Health Check 78
- Status Bar 79
- System Information 79
- Value for 80
- [Maximum Disk 80
- Space Used] 80
- Notification 80
- Chapter 8 83
- Backing up data 84
- How to Restore a Backup 85
- Troubleshooting 87
- Viewer and Video windows 88
- Timeline 89
- [Extract Video] 89
- Recording 89
- Error Messages 90
- Log File Locations 93
- Error Message List 93
- Error Codes 93
- HTTP Error Codes 94
- Event Information 95
- Camera Maintenance 98
- How to Check the Version 99
- Appendix 101
- © CANON INC. 2011 104
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