
Chapter 5 Troubleshooting 5-3
Troubleshooting
Error Conditions
When the POWER/ERROR light is orange, a printer error has occurred.
The printer beeps to alert you to the type of error condition as follows:
❍ One beep—The printer is starting a maintenance procedure,such as
cleaning the print heads or printing the test page.
❍ Two beeps—An error condition exists, such as paper is out or
jammed. Load paper or clear the paper jam.
❍ Three beeps—The BJ cartridge in Holder 1 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 1.
❍ Four beeps—The BJ cartridge in Holder 2 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 2.
❍ Five beeps—The print head has become too hot.Allow it to cool.
If necessary, turn off the printer.
❍ Six or more beeps—The printer needs service. Call the Canon
Customer Care Center.
Clearing Paper Jams
When a paper jam occurs,the POWER/ERROR light turns orange and
the printer beeps twice.
POWER
BUTTON
RESUME
BUTTON
POWER/ERROR
LIGHT
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