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Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take
the appropriate action for the event.
*1 See “Disk Space Management (Important)” (p. 112).
Storage Server Health Check
Event Type Message Event Explanation Corresponding Action
Low disk space
notification*
1
Warning: Low disk space Occurs when the free disk space
becomes less than the specified
value, or the disk usage becomes
greater than the specified value. Data
may be deleted before the specified
number of storage days has elapsed.
Check the recording mode
settings (p. 80)
Starts/stops file deletion
due to low disk space *
1
Warning: Files deleted due to
low disk space
Occurs when the free disk space
becomes less than the threshold, or
the disk usage becomes greater than
the threshold.
Pauses/resumes recording
due to low disk space *
1
Recording Suspended
(Low Disk Space (<drive
name>)
Occurs when the free disk space
becomes less than the limit level, or
the disk usage becomes greater than
the limit level.
Error connecting to the
camera
Error: Cannot Connect to
Camera
Occurs on an error when connecting
to the camera.
Check the network status.
Error connecting to the
Storage Server
Error: Cannot Connect to the
Storage Server
Occurs on an error when connecting
to the Storage Server registered with
the Storage Server Group.
Check the network status.
Error connecting to the
Storage Server Group
Error: Cannot Connect to the
Storage Server Group
Occurs on an error when connecting
to the Storage Server Group.
Check the network status.
Change in the recording
frame rate
Recording Frame Rate reduced
at high load issues
Indicates that the recording frame
rate has been changed due to
increased server load.
Check the recording mode
settings (p. 80).
- Administrator Manual 1
- Request to Customers 2
- About Third Party Software 3
- About the Manuals 4
- Icons Indicating Products 5
- Features 6
- Setup Flow 7
- Contents 8
- Chapter 4 Viewer Settings 9
- Chapter 8 Backup 11
- Chapter 9 Troubleshooting 11
- Appendix 11
- Introduction 13
- Operating Environment 14
- Additional Considerations 18
- Supported Cameras 19
- Camera Video Sizes 20
- About Licenses 21
- Maximum System Configuration 21
- Notes on the Software 22
- Storage Server Group 23
- Video from the cameras 23
- Storage Server/Viewer 23
- Computers 24
- System Design 25
- Volume Detection Recording 30
- Calculating Network Bandwidth 31
- About RM-Lite 32
- Chapter 2 35
- Installation 36
- Settings After Installation 39
- Security Level Setting 40
- Warning When Viewer Starts 40
- Storage Server Settings 41
- Start the Viewer 43
- [Continue]) 44
- Dialog Box 45
- Notifications 46
- Configure the Mail Server 47
- Specify the Event Priority 48
- Configure a Storage Server 49
- Add a Camera 51
- Assign Camera Tags 52
- Search For and Add Cameras 52
- Edit Camera Information 53
- Remove a Camera 54
- Add a User 55
- Change the User Information 56
- Remove a User 57
- Permissions 57
- Viewer Settings 59
- Flow for Viewer Settings 60
- Configure the Viewer 61
- Configure the Camera 63
- Configure the Video Window 64
- Adjust the Video Quality 66
- Adjust the Focus and Speed 68
- Configure External Outputs 68
- Create a Layout 69
- Place a Video Window 70
- Save the Layout 71
- Configure a Dynamic Layout 71
- Switch Between Layouts 72
- Configure a Layout Sequence 72
- Organize Layouts 73
- Setting a Recording 75
- Schedule 75
- Select a Camera 77
- Set a Weekly Schedule 78
- Specify the Recording Mode 79
- Specify Advanced Settings 79
- Save the Recording Schedule 79
- Configure the Recording Mode 80
- Sensor Recording Settings 81
- Size marker 84
- Colored bar 84
- After an Event 88
- Adjust the Focus 91
- Create a Special Day Schedule 92
- Edit a Recording Schedule 94
- Day-to-Day Operations 95
- Flow of Operations 96
- Viewer Features 97
- View Recorded Video 98
- Search for a Recording 99
- Play a Recording 100
- Start Viewer PTZ 101
- Move the Preview Frame 101
- Save Part of a Recording 102
- Operate the Camera 103
- Use the Pan/Tilt/Zoom Feature 104
- Position 104
- Play Back Audio 105
- Panorama Image 105
- Silence Detection Settings 106
- Check Events 107
- Search for Events 108
- Operation and 109
- Management 109
- Storage Server Health Check 110
- Status Bar 111
- System Information 111
- Notification Level is Reached 112
- Important 113
- Chapter 8 115
- Backing up data 116
- How to Restore a Backup 117
- Troubleshooting 119
- Viewer and Video windows 120
- Timeline 122
- [Extract Video] 122
- Recording 122
- Connection Problems 122
- Error Messages 123
- Log File Locations 127
- Error Message List 127
- Error Codes 128
- HTTP Error Codes 129
- POP Error Messages 129
- Event Information 130
- Camera Maintenance 133
- How to Check the Version 134
- Using the AXIS Q7404/Q7401 135
- © CANON INC. 2014 140
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