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Advanced Guide
>
Troubleshooting
> If an Error Occurs
U302
If an Error Occurs
When an error occurs in printing such as the machine is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message. The message may vary depending on the version of your operating system.
Page top
Page 603 of 707 pagesIf an Error Occurs
- Troubleshooting 1
- Contents 2
- Overview of the Machine 3
- Main Components 4
- Inside View 5
- Operation Panel 6
- Paper button 7
- Stop/Reset button 7
- Alarm lamp 8
- Number of Copies 9
- Error Codes 10
- Copying 11
- Copying Documents 12
- 1. Prepare for copying 12
- Start copying 13
- Press the [ 13
- button for black & white 14
- Important 14
- Press the 15
- appears 15
- Copying Photos 16
- Press the 17
- Fit-to-Page Copying 18
- Scanning 20
- Prepare for scanning 21
- button to start scanning 21
- Printing from Your Computer 23
- Start Solution Menu EX 24
- Click Select Paper 25
- Click Print 26
- Creating Your Own Prints 27
- Printing Documents 28
- Click OK 29
- Stop/Reset 30
- Solution Menu EX 33
- 1. Start Solution Menu EX 34
- Easy-WebPrint EX 35
- Loading Paper / Originals 36
- Loading Paper 37
- 1. Prepare paper 37
- After loading paper 39
- Loading Envelopes 40
- (C) Address side 41
- Media Types 43
- 50 sheets 44
- Page Sizes 45
- Paper Weight 45
- Media Types You Cannot Use 47
- Loading Originals 48
- Originals You Can Load 50
- Routine Maintenance 51
- Are Misaligned: 53
- button 54
- Cleaning the Print Head 56
- Aligning the Print Head 58
- Replacing a FINE Cartridge 61
- Caution 62
- With the Computer Screen 65
- " is your 66
- Cleaning the Machine 67
- Make sure that 68
- Page 74 of 707 pages 74
- Page 75 of 707 pages 75
- Page 76 of 707 pages 76
- Page 77 of 707 pages 77
- Printing from a Computer 78
- SCAN Button on the Machine 84
- Changes in the Scanned Image 85
- How to Use This Manual 86
- Operating the Contents Pane 87
- Explanation Window 88
- Printing This Manual 89
- Click Print Setup tab 90
- Execute print 90
- Click Start Printing 91
- Enter a keyword 93
- Click Start Searching 93
- Display the document 95
- Display My Manual 96
- Symbols Used in This Document 97
- Trademarks and Licenses 98
- Printing Calendars 100
- Questions and Answers 100
- What Is Easy-PhotoPrint EX? 101
- PICT (.pict, .pct) 102
- Page top 103
- Printing Photos 104
- Starting Easy-PhotoPrint EX 106
- Selecting a Photo 107
- Selecting the Paper 109
- Printing 110
- Page 111 of 707 pagesPrinting 111
- Creating an Album 112
- Click Album from Menu 115
- Page 119 of 707 pagesEditing 119
- Page 120 of 707 pagesEditing 120
- Page 122 of 707 pagesPrinting 122
- Click Calendar from Menu 126
- Select a layout for Design 126
- Page 130 of 707 pagesEditing 130
- Page 131 of 707 pagesEditing 131
- Page 133 of 707 pagesPrinting 133
- Printing Stickers 134
- Click Stickers from Menu 137
- Page 140 of 707 pagesEditing 140
- Page 142 of 707 pagesPrinting 142
- Printing Layout 143
- Select a layout from Layouts 146
- Page 150 of 707 pagesEditing 150
- Page 151 of 707 pagesEditing 151
- Page 153 of 707 pagesPrinting 153
- Important 154
- Adjusting Images 155
- Click Exit 157
- See " 158
- Click Red-Eye Correction 159
- Click OK 159
- Click Face Brightener 162
- (Correct/Enhance 164
- Images) 164
- Images window 164
- Click Face Sharpener 165
- Auto Enhancement 167
- Click Digital Face Smoothing 168
- Correct/Enhance Images Window 174
- Red-Eye Correction 175
- Apply to all images 175
- Show-through Removal 176
- Color Balance 177
- (2) Toolbar 179
- Easy-PhotoPrint EX 182
- Media Type 184
- Start time/End time 184
- Capture Method 184
- Time Range Slider 185
- Enhance resolutions 186
- Apply to all frames 186
- Sort by Time 187
- Click Start Search 189
- Photo Sharing Sites 190
- Commercial No 191
- Thumbnail Size Slider 192
- C3: Inside the back cover 198
- Photo Print Settings 199
- Printing Vivid Photos 200
- Reducing Photo Noise 201
- Cropping Photos (Photo Print) 202
- Advanced Guide 204
- Printing an Index 206
- Printing Photo Information 210
- Saving Photos 211
- Opening Saved Files 212
- Other Settings 214
- Changing Layout 215
- Changing Background 218
- When Image file Is Selected 219
- Adding Photos 221
- Swapping Positions of Photos 223
- Replacing Photos 224
- Cropping Photos 226
- Framing Photos 227
- Printing Dates on Photos 229
- Attaching Comments to Photos 231
- Adding Text to Photos 233
- Page 234 of 707 pagesSaving 234
- Setting Holidays 235
- Setting Calendar Display 237
- Library in Menu 239
- Various Printing Methods 240
- Printing with Easy Setup 242
- Select the paper size 243
- Complete the setup 243
- ： /Collate 245
- Setting the Stapling Margin 247
- Execute Borderless Printing 249
- Check the paper size 250
- Fit-to-Page Printing 252
- Scaled Printing 254
- Page Layout Printing 257
- Poster Printing 259
- Booklet Printing 262
- Margin for stapling 263
- Duplex Printing 264
- Stamp/Background Printing 266
- Open the 267
- Select the background 267
- Set the background details 267
- Registering a Stamp 269
- Click Define Stamp 270
- Save the stamp 270
- Overwrite save the stamp 271
- Click Select Background 273
- Intensity 273
- Printing an Envelope 275
- Set the custom paper size 279
- Adjusting Brightness 280
- Simulating an Illustration 280
- Smoothing Jagged Outlines 280
- Halftoning Method 281
- Set grayscale printing 283
- Specifying Color Correction 285
- Driver Matching 286
- Color Management 287
- Select the media type 288
- Select color correction 288
- Set the other items 289
- Printing with ICC Profiles 290
- Adjusting Color Balance 294
- Adjusting Intensity 298
- Adjusting Contrast 300
- Set Monochrome Effects 303
- Set Photo Optimizer PRO 308
- Canon IJ Status Monitor 312
- Canon IJ Preview 312
- MA-6355-V1.00 313
- Canon IJ Printer Driver 314
- XPS Printer Driver 315
- Maintenance Tab 317
- Making Copies 322
- Reducing or Enlarging a Copy 323
- Using Useful Copy Functions 325
- Maintenance 326
- Fit to Page 327
- Scanning Images 330
- Before Scanning 332
- Placing Documents 333
- Placing Multiple Documents 334
- Panel of the Machine 336
- MP Navigator EX 337
- > Appendix: Various Scan 338
- Using MP Navigator EX 339
- Let's Try Scanning 341
- Scan/Import Window 343
- Starting MP Navigator EX 345
- Easy Scanning with Auto Scan 347
- Save the scanned images 349
- Scanning Photos and Documents 350
- Click Scan 351
- Click Specify 354
- Saving as PDF Files 356
- (Swap Left & Right) 360
- (Enlarge) 361
- (Full-screen) 361
- Easy Scanning with One-click 363
- Click the corresponding icon 364
- Start scanning 364
- Searching Images 365
- Remover 370
- When you move a slider 373
- Advanced 373
- A word or phrase in the file 376
- Modified Date 376
- More Advanced Options 376
- Categories 379
- View & Use Window 380
- Printing scanned photos 381
- Page 382 of 707 pagesSaving 382
- Page 383 of 707 pagesSaving 383
- Click Save 385
- Creating/Editing PDF Files 386
- Selected Pages 387
- Click Print 390
- Sending via E-mail 393
- Editing Files 395
- Click Save as PDF file 397
- Save All Pages 398
- Related Topic 400
- MP Navigator EX Screens 404
- Navigation Mode Screen 405
- (Switch Mode) 407
- Show this window at startup 407
- Save to PC 410
- Attach to E-mail 410
- Preferences 413
- Thumbnail Window 414
- Selected Images Area 414
- Document Type 416
- Specify 418
- Jump to Main Menu 418
- Text(OCR) 421
- Reduce Show-through 422
- Save Dialog Box 424
- Save as PDF file Dialog Box 425
- File name 426
- PDF Settings Dialog Box 427
- (Select All) 430
- (Cancel All) 431
- (Display Size) 431
- (Sort by) 431
- Hides all images 432
- Edit Custom Categories 433
- Create/Edit PDF file Window 434
- Deletes the selected image 435
- Cancels all the changes made 435
- (Thumbnail Mode) 436
- Print Document Dialog Box 437
- Print Photo Dialog Box 439
- Orientation 440
- Send via E-mail Dialog Box 441
- (Rotate Left) 447
- (Invert) 448
- (Trimming) 448
- One-click Mode Screen 450
- Auto Scan Dialog Box 452
- Defaults 454
- Open with 458
- Exif Settings Dialog Box 465
- PDF Dialog Box 466
- Mail Dialog Box 471
- OCR Dialog Box 474
- Custom Dialog Box 477
- Preferences Dialog Box 481
- General Tab 482
- When JPEG/Exif is Selected 485
- When PDF is Selected 485
- Advanced Mode 492
- Auto Scan Mode 493
- Scanning in Basic Mode 494
- Start the application 496
- Set Output Size 498
- Scanning in Advanced Mode 499
- Click Preview 500
- Scanning in Auto Scan Mode 501
- (Scanner Driver) 503
- (Thumbnail) on the Toolbar 505
- Set Destination 505
- Scan Tab 506
- Reducing dust and scratches 509
- Correcting backlit images 510
- Color Adjustment 511
- Saturation 513
- Cyan & Red 514
- Magenta & Green 514
- (Brightness/Contrast) 515
- Brightness 516
- Contrast 516
- Adjusting Histogram 517
- - All parts to the left of 518
- - All parts to the right of 518
- Moving the Mid-point Slider 519
- Adjusting Tone Curve 520
- Overexposure (Convex curve) 521
- Underexposure (Concave curve) 521
- Edit custom curve 522
- Setting Threshold 523
- Image Settings 524
- Basic Mode Tab 525
- Destination 526
- Output Size 526
- Fading correction 528
- Color Pattern 528
- (Check All Frames) 529
- (Uncheck All Frames) 529
- (Select All Cropping Frames) 529
- (Information) 529
- Adjusting Cropping Frames 530
- Advanced Mode Tab 532
- In whole image view 533
- (Enlarge/Reduce) 535
- Input Settings 538
- Output Settings 540
- (Width) 541
- (Switch Aspect Ratio) 541
- Grain Correction 545
- Backlight Correction 545
- Gutter Shadow Correction 546
- Color Adjustment Buttons 547
- (Tone Curve Settings) 548
- (Threshold) 548
- Settings List 549
- Auto Scan Mode Tab 550
- Instructions 551
- Scanner Tab 553
- Preview Tab 555
- Standard 556
- Color Settings Tab 558
- Resolution 560
- Color Mode Output 565
- File Formats 567
- Color Matching 568
- Other Scanning Methods 569
- Scanning with WIA Driver 570
- Click Next 573
- Cleaning Your Machine 576
- Cleaning 577
- Aligning the Print Head 580
- Cleaning the Print Heads 583
- Cleaning Inside the Machine 583
- Check the results 585
- Prepare the machine 586
- Transmit the settings 587
- Check the printed pattern 588
- Print Alignment Value 590
- Print a nozzle check pattern 591
- Check the print result 591
- Changing the Print Options 594
- Set the necessary items 596
- Save the settings 597
- Managing the Machine Power 599
- Reducing the Machine Noise 600
- If an Error Occurs 603
- Page 604 of 707 pages 604
- Alarm Lamp Is Lit Orange 605
- The machine is not 607
- LED Cannot Be Seen At All 609
- Cannot Install the MP Drivers 610
- In other cases: 611
- WebPrint EX to enable it 612
- See also the sections below: 614
- Cannot Print to End of Job 615
- Colors Are Wrong 616
- White Streaks 616
- Head Deep Cleaning 617
- Clean the Platen Glass 618
- Colors Are Unclear 619
- Lines Are Misaligned 620
- Printed Paper Has Ink Blots 621
- Printed Paper Curls 621
- Printed Surface Is Scratched 622
- To set by using your computer 623
- Back of the Paper Is Smudged 626
- Colors Are Uneven or Streaked 628
- Printing Does Not Start 630
- Check 2: Is the paper loaded? 632
- Replacing 635
- Paper Does Not Feed Properly 636
- Paper Jams 637
- In Other Cases 640
- Setup CD-ROM 642
- Other Error Messages 643
- Programs 644
- For Windows Users 645
- Properties button 646
- Problems with Scanning 647
- Scanner Does Not Work 648
- Screen Does Not Appear 650
- Check: Specify the scan area 653
- Slow Scanning Speed 656
- Disconnect other devices 658
- Drivers and MP Navigator EX 659
- Software Problems 660
- Scanned Image Does Not Open 664
- MP Navigator EX Problems 665
- Details of the problem 670
- Page 671 of 707 pagesFAQs 671
- Start printing 673
- Scanner Driver Restrictions 674
- Organizer 675
- Appendix 676
- Printing Area 677
- Recommended printing area 678
- Letter, Legal 679
- Envelopes 680
- Detaching the Document Cover: 681
- Attaching the Document Cover: 681
- Combine Documents 682
- Selecting a print document 684
- Display the print jobs 685
- Delete the print jobs 685
- Updating the MP Drivers 686
- When There is an Uninstaller 688
- Installing the MP Drivers 691
- Transporting the Machine 694
- Confirm that the 696
- lamp is off 696
- Settings on Print Server 698
- Settings on Client PC 699
- Start the wizard 700
- If you are using Windows 7: 701
- Using Easy-PhotoPrint EX 703
- Create Stickers 704
- Scan with One-click 707
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