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Advanced Guide
>
Troubleshooting
>
Problems with Scanning
> Scanner Does Not Work
S902
Scanner Does Not Work
Check 1: Make sure that the machine is turned on.
Check 2: Connect the USB cable to a different USB port on the computer.
Check 3: If the USB cable is connected to a USB hub, remove it from the
USB hub and connect it to a USB port on the computer.
Check 4: Restart the computer.
Page top
Page 648 of 707 pagesScanner Does Not Work
- Troubleshooting 1
- Contents 2
- Overview of the Machine 3
- Main Components 4
- Inside View 5
- Operation Panel 6
- Paper button 7
- Stop/Reset button 7
- Alarm lamp 8
- Number of Copies 9
- Error Codes 10
- Copying 11
- Copying Documents 12
- 1. Prepare for copying 12
- Start copying 13
- Press the [ 13
- button for black & white 14
- Important 14
- Press the 15
- appears 15
- Copying Photos 16
- Press the 17
- Fit-to-Page Copying 18
- Scanning 20
- Prepare for scanning 21
- button to start scanning 21
- Printing from Your Computer 23
- Start Solution Menu EX 24
- Click Select Paper 25
- Click Print 26
- Creating Your Own Prints 27
- Printing Documents 28
- Click OK 29
- Stop/Reset 30
- Solution Menu EX 33
- 1. Start Solution Menu EX 34
- Easy-WebPrint EX 35
- Loading Paper / Originals 36
- Loading Paper 37
- 1. Prepare paper 37
- After loading paper 39
- Loading Envelopes 40
- (C) Address side 41
- Media Types 43
- 50 sheets 44
- Page Sizes 45
- Paper Weight 45
- Media Types You Cannot Use 47
- Loading Originals 48
- Originals You Can Load 50
- Routine Maintenance 51
- Are Misaligned: 53
- button 54
- Cleaning the Print Head 56
- Aligning the Print Head 58
- Replacing a FINE Cartridge 61
- Caution 62
- With the Computer Screen 65
- " is your 66
- Cleaning the Machine 67
- Make sure that 68
- Page 74 of 707 pages 74
- Page 75 of 707 pages 75
- Page 76 of 707 pages 76
- Page 77 of 707 pages 77
- Printing from a Computer 78
- SCAN Button on the Machine 84
- Changes in the Scanned Image 85
- How to Use This Manual 86
- Operating the Contents Pane 87
- Explanation Window 88
- Printing This Manual 89
- Click Print Setup tab 90
- Execute print 90
- Click Start Printing 91
- Enter a keyword 93
- Click Start Searching 93
- Display the document 95
- Display My Manual 96
- Symbols Used in This Document 97
- Trademarks and Licenses 98
- Printing Calendars 100
- Questions and Answers 100
- What Is Easy-PhotoPrint EX? 101
- PICT (.pict, .pct) 102
- Page top 103
- Printing Photos 104
- Starting Easy-PhotoPrint EX 106
- Selecting a Photo 107
- Selecting the Paper 109
- Printing 110
- Page 111 of 707 pagesPrinting 111
- Creating an Album 112
- Click Album from Menu 115
- Page 119 of 707 pagesEditing 119
- Page 120 of 707 pagesEditing 120
- Page 122 of 707 pagesPrinting 122
- Click Calendar from Menu 126
- Select a layout for Design 126
- Page 130 of 707 pagesEditing 130
- Page 131 of 707 pagesEditing 131
- Page 133 of 707 pagesPrinting 133
- Printing Stickers 134
- Click Stickers from Menu 137
- Page 140 of 707 pagesEditing 140
- Page 142 of 707 pagesPrinting 142
- Printing Layout 143
- Select a layout from Layouts 146
- Page 150 of 707 pagesEditing 150
- Page 151 of 707 pagesEditing 151
- Page 153 of 707 pagesPrinting 153
- Important 154
- Adjusting Images 155
- Click Exit 157
- See " 158
- Click Red-Eye Correction 159
- Click OK 159
- Click Face Brightener 162
- (Correct/Enhance 164
- Images) 164
- Images window 164
- Click Face Sharpener 165
- Auto Enhancement 167
- Click Digital Face Smoothing 168
- Correct/Enhance Images Window 174
- Red-Eye Correction 175
- Apply to all images 175
- Show-through Removal 176
- Color Balance 177
- (2) Toolbar 179
- Easy-PhotoPrint EX 182
- Media Type 184
- Start time/End time 184
- Capture Method 184
- Time Range Slider 185
- Enhance resolutions 186
- Apply to all frames 186
- Sort by Time 187
- Click Start Search 189
- Photo Sharing Sites 190
- Commercial No 191
- Thumbnail Size Slider 192
- C3: Inside the back cover 198
- Photo Print Settings 199
- Printing Vivid Photos 200
- Reducing Photo Noise 201
- Cropping Photos (Photo Print) 202
- Advanced Guide 204
- Printing an Index 206
- Printing Photo Information 210
- Saving Photos 211
- Opening Saved Files 212
- Other Settings 214
- Changing Layout 215
- Changing Background 218
- When Image file Is Selected 219
- Adding Photos 221
- Swapping Positions of Photos 223
- Replacing Photos 224
- Cropping Photos 226
- Framing Photos 227
- Printing Dates on Photos 229
- Attaching Comments to Photos 231
- Adding Text to Photos 233
- Page 234 of 707 pagesSaving 234
- Setting Holidays 235
- Setting Calendar Display 237
- Library in Menu 239
- Various Printing Methods 240
- Printing with Easy Setup 242
- Select the paper size 243
- Complete the setup 243
- ： /Collate 245
- Setting the Stapling Margin 247
- Execute Borderless Printing 249
- Check the paper size 250
- Fit-to-Page Printing 252
- Scaled Printing 254
- Page Layout Printing 257
- Poster Printing 259
- Booklet Printing 262
- Margin for stapling 263
- Duplex Printing 264
- Stamp/Background Printing 266
- Open the 267
- Select the background 267
- Set the background details 267
- Registering a Stamp 269
- Click Define Stamp 270
- Save the stamp 270
- Overwrite save the stamp 271
- Click Select Background 273
- Intensity 273
- Printing an Envelope 275
- Set the custom paper size 279
- Adjusting Brightness 280
- Simulating an Illustration 280
- Smoothing Jagged Outlines 280
- Halftoning Method 281
- Set grayscale printing 283
- Specifying Color Correction 285
- Driver Matching 286
- Color Management 287
- Select the media type 288
- Select color correction 288
- Set the other items 289
- Printing with ICC Profiles 290
- Adjusting Color Balance 294
- Adjusting Intensity 298
- Adjusting Contrast 300
- Set Monochrome Effects 303
- Set Photo Optimizer PRO 308
- Canon IJ Status Monitor 312
- Canon IJ Preview 312
- MA-6355-V1.00 313
- Canon IJ Printer Driver 314
- XPS Printer Driver 315
- Maintenance Tab 317
- Making Copies 322
- Reducing or Enlarging a Copy 323
- Using Useful Copy Functions 325
- Maintenance 326
- Fit to Page 327
- Scanning Images 330
- Before Scanning 332
- Placing Documents 333
- Placing Multiple Documents 334
- Panel of the Machine 336
- MP Navigator EX 337
- > Appendix: Various Scan 338
- Using MP Navigator EX 339
- Let's Try Scanning 341
- Scan/Import Window 343
- Starting MP Navigator EX 345
- Easy Scanning with Auto Scan 347
- Save the scanned images 349
- Scanning Photos and Documents 350
- Click Scan 351
- Click Specify 354
- Saving as PDF Files 356
- (Swap Left & Right) 360
- (Enlarge) 361
- (Full-screen) 361
- Easy Scanning with One-click 363
- Click the corresponding icon 364
- Start scanning 364
- Searching Images 365
- Remover 370
- When you move a slider 373
- Advanced 373
- A word or phrase in the file 376
- Modified Date 376
- More Advanced Options 376
- Categories 379
- View & Use Window 380
- Printing scanned photos 381
- Page 382 of 707 pagesSaving 382
- Page 383 of 707 pagesSaving 383
- Click Save 385
- Creating/Editing PDF Files 386
- Selected Pages 387
- Click Print 390
- Sending via E-mail 393
- Editing Files 395
- Click Save as PDF file 397
- Save All Pages 398
- Related Topic 400
- MP Navigator EX Screens 404
- Navigation Mode Screen 405
- (Switch Mode) 407
- Show this window at startup 407
- Save to PC 410
- Attach to E-mail 410
- Preferences 413
- Thumbnail Window 414
- Selected Images Area 414
- Document Type 416
- Specify 418
- Jump to Main Menu 418
- Text(OCR) 421
- Reduce Show-through 422
- Save Dialog Box 424
- Save as PDF file Dialog Box 425
- File name 426
- PDF Settings Dialog Box 427
- (Select All) 430
- (Cancel All) 431
- (Display Size) 431
- (Sort by) 431
- Hides all images 432
- Edit Custom Categories 433
- Create/Edit PDF file Window 434
- Deletes the selected image 435
- Cancels all the changes made 435
- (Thumbnail Mode) 436
- Print Document Dialog Box 437
- Print Photo Dialog Box 439
- Orientation 440
- Send via E-mail Dialog Box 441
- (Rotate Left) 447
- (Invert) 448
- (Trimming) 448
- One-click Mode Screen 450
- Auto Scan Dialog Box 452
- Defaults 454
- Open with 458
- Exif Settings Dialog Box 465
- PDF Dialog Box 466
- Mail Dialog Box 471
- OCR Dialog Box 474
- Custom Dialog Box 477
- Preferences Dialog Box 481
- General Tab 482
- When JPEG/Exif is Selected 485
- When PDF is Selected 485
- Advanced Mode 492
- Auto Scan Mode 493
- Scanning in Basic Mode 494
- Start the application 496
- Set Output Size 498
- Scanning in Advanced Mode 499
- Click Preview 500
- Scanning in Auto Scan Mode 501
- (Scanner Driver) 503
- (Thumbnail) on the Toolbar 505
- Set Destination 505
- Scan Tab 506
- Reducing dust and scratches 509
- Correcting backlit images 510
- Color Adjustment 511
- Saturation 513
- Cyan & Red 514
- Magenta & Green 514
- (Brightness/Contrast) 515
- Brightness 516
- Contrast 516
- Adjusting Histogram 517
- - All parts to the left of 518
- - All parts to the right of 518
- Moving the Mid-point Slider 519
- Adjusting Tone Curve 520
- Overexposure (Convex curve) 521
- Underexposure (Concave curve) 521
- Edit custom curve 522
- Setting Threshold 523
- Image Settings 524
- Basic Mode Tab 525
- Destination 526
- Output Size 526
- Fading correction 528
- Color Pattern 528
- (Check All Frames) 529
- (Uncheck All Frames) 529
- (Select All Cropping Frames) 529
- (Information) 529
- Adjusting Cropping Frames 530
- Advanced Mode Tab 532
- In whole image view 533
- (Enlarge/Reduce) 535
- Input Settings 538
- Output Settings 540
- (Width) 541
- (Switch Aspect Ratio) 541
- Grain Correction 545
- Backlight Correction 545
- Gutter Shadow Correction 546
- Color Adjustment Buttons 547
- (Tone Curve Settings) 548
- (Threshold) 548
- Settings List 549
- Auto Scan Mode Tab 550
- Instructions 551
- Scanner Tab 553
- Preview Tab 555
- Standard 556
- Color Settings Tab 558
- Resolution 560
- Color Mode Output 565
- File Formats 567
- Color Matching 568
- Other Scanning Methods 569
- Scanning with WIA Driver 570
- Click Next 573
- Cleaning Your Machine 576
- Cleaning 577
- Aligning the Print Head 580
- Cleaning the Print Heads 583
- Cleaning Inside the Machine 583
- Check the results 585
- Prepare the machine 586
- Transmit the settings 587
- Check the printed pattern 588
- Print Alignment Value 590
- Print a nozzle check pattern 591
- Check the print result 591
- Changing the Print Options 594
- Set the necessary items 596
- Save the settings 597
- Managing the Machine Power 599
- Reducing the Machine Noise 600
- If an Error Occurs 603
- Page 604 of 707 pages 604
- Alarm Lamp Is Lit Orange 605
- The machine is not 607
- LED Cannot Be Seen At All 609
- Cannot Install the MP Drivers 610
- In other cases: 611
- WebPrint EX to enable it 612
- See also the sections below: 614
- Cannot Print to End of Job 615
- Colors Are Wrong 616
- White Streaks 616
- Head Deep Cleaning 617
- Clean the Platen Glass 618
- Colors Are Unclear 619
- Lines Are Misaligned 620
- Printed Paper Has Ink Blots 621
- Printed Paper Curls 621
- Printed Surface Is Scratched 622
- To set by using your computer 623
- Back of the Paper Is Smudged 626
- Colors Are Uneven or Streaked 628
- Printing Does Not Start 630
- Check 2: Is the paper loaded? 632
- Replacing 635
- Paper Does Not Feed Properly 636
- Paper Jams 637
- In Other Cases 640
- Setup CD-ROM 642
- Other Error Messages 643
- Programs 644
- For Windows Users 645
- Properties button 646
- Problems with Scanning 647
- Scanner Does Not Work 648
- Screen Does Not Appear 650
- Check: Specify the scan area 653
- Slow Scanning Speed 656
- Disconnect other devices 658
- Drivers and MP Navigator EX 659
- Software Problems 660
- Scanned Image Does Not Open 664
- MP Navigator EX Problems 665
- Details of the problem 670
- Page 671 of 707 pagesFAQs 671
- Start printing 673
- Scanner Driver Restrictions 674
- Organizer 675
- Appendix 676
- Printing Area 677
- Recommended printing area 678
- Letter, Legal 679
- Envelopes 680
- Detaching the Document Cover: 681
- Attaching the Document Cover: 681
- Combine Documents 682
- Selecting a print document 684
- Display the print jobs 685
- Delete the print jobs 685
- Updating the MP Drivers 686
- When There is an Uninstaller 688
- Installing the MP Drivers 691
- Transporting the Machine 694
- Confirm that the 696
- lamp is off 696
- Settings on Print Server 698
- Settings on Client PC 699
- Start the wizard 700
- If you are using Windows 7: 701
- Using Easy-PhotoPrint EX 703
- Create Stickers 704
- Scan with One-click 707
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