15
Troubleshooting
HP-GL/2 Problems
Phenomenon
HP-GL/2 printing takes a long time Please wait a while until printing is finished.Large print jobs with a lot of data
take longer to print.
The printer stops when printing an
HP-GL/2 job (the carriage stops
moving)
Please wait a while until printing is finished.
HP-GL/2 jobs are printed in
monochrome (or color)
Check the Color Mode setting in the Control Panel
menu.
The printer is analyzing the print
job.
The Color Mode setting in the
Control Panel menu is incorrect.
Lines or images are incomplete in
printed HP-GL/2 jobs.
With HP-GL/2, printing is
misaligned
Check the size of the data in the print job.
Check the print job and settings.
Check the printing commands.
The memory is full.
An HP-GL/2 command not
supported by this printer was
received.
The plotter origin is incorrect.
Cause Corrective Action
Lines are printed too thick or thin in
HP-GL/2 print jobs
Check the Width setting value specified for Pen no.
in the palette ( Palette A or Palette B ) selected in the
Control Panel menu. If fine lines are printed faintly,
setting ThickenFineLines to On will print the lines
more distinctly.
The Width setting in the Control
Panel menu is incorrect.
(→
, Menu Map)
(→ , Menu Map)
In the Control Panel , set Auto Rotate to Off and
print again.
The printer has received print data
that includes HP RTL commands
when Auto Rotate is On in the
Control Panel menu.
(→
, Menu Map)
Replotting with HP-GL/2 jobs is not
possible.
Data for replotting is lost after the following
operations. In this case, send the print job again.
The data was lost because of
replotting.
HP-GL/2 jobs are printed at
maximum size, even if a standard
size is specified
In MAIN MENU , set PageSizeProcess2 or Conserve
Paper to On .
The page size of the HP-GL/2
print job, as created in the source
application, is incorrect.
The layout will be changed to the optimal layout.
(→
, Menu Map)
(→
, Menu Map)
However, for optimal Printhead performance, the
printer consumes trace amounts of color ink even
when Monochrome is selected as Color Mode .
Printed colors of lines are
inaccurate during HP-GL/2 printing
Setting AdjustFaintLines to Off in the Control
Panel menu may help produce the expected results.
However, lines in some colors may appear broken.
AdjustFaintLines is On in the
Control Panel menu.
The memory buffer was cleared from the Control
Panel .
1.
The printer was turned off.2.
The printer received a new HP-GL/2 print job.3.
Printing has been canceled4.
HP-GL/2 jobs are printed 6 mm
larger than specified
In the Control Panel menu, set PageSizeProcess1
to On .
The page size of the HP-GL/2
print job, as created in the source
application, is incorrect.
(→
, Menu Map)
Adjust the Margin setting values in the Control Panel
menu.
The Margin setting in the Control
Panel menu is incorrect.
In the Control Panel menu, set Input Resolution to
300dpi and print again.
A job was printed when Input
Resolution in the Control Panel
menu was set to 600dpi .
(→
, Menu Map)
In the Control Panel menu, set Input Resolution to
300dpi and print again.
A job was printed when Input
Resolution in the Control Panel
menu was set to 600dpi .
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